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Please note, due to our suppliers closing for the festive season, we will experience delays in fulfilling certain orders until 06/01/2021. Please contact us on 012 803 0333
From the manufacturer
The Digitool MX 16, MX32 and Live are a family of digital audio processing unit's built on the rich history of the original Digitool MX and designed for the audio professional. These products have the power and flexibility to perform loudspeaker management functions in addition to matrix mixing, room combining and other audio processing functions for installed and portable sound systems. Each model features a full-color display screen, front navigation and editing controls, front panel input and output mute buttons and LED meters to simply configuration. They can also be configured using a Windows application via USB or Ethernet.
Full-color, graphic LCD for easy front panel control Windows GUI for setup and control Front-panel USB "B" port for setup Full matrix routing with mute and level control at each cross-point XLR input and output connectors on Digitool LIVE Input and output filters including: PEQ, hi-shelf, lo-shelf, hi-pass, all-pass and horn-EQ Crossover filters to fourth order, including Butterworth, Bessel and Linkwitz-Riley alignments Rear-panel Ethernet port for setup Delay of up to 2.5 seconds on each input and output with sample period resolution Gate and compressor on every input 8 CV "control voltage" inputs that can be programmed as level and mute controls Compressor/limiter on every output Stereo AES input MX16 and LIVE (2 stereo AES inputs on the MX32) Digitally controlled analog input and output level controls for maximum dynamic range Front panel input and output mute buttons 4 audio-triggered, priority mute buses 48V phantom power switchable on each input Automix capability 8 mic/line inputs and 8 line outputs (MX16 and LIVE) Signal generator Copy/Paste of input and output settings 100V to 240VAC 50/60 Hz power inlet Preset storage and recall (8 internal preset locations) 5-segment LED meters on inputs and outputs Firmware can be field updated Rear-panel ears and strap for easy cable management RS-485 input for external control of level, mute and preset recall Weight Unpacked: 10.69 lb(4.85 kg) Weight Packed: 14.66 lb(6.65 kg) Width Packed: 21"(53.34 cm) Height Packed: 22.5"(57.15 cm) Depth Packed: 6.5"(16.51 cm)
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at reception@fastrak.co.za.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at reception@fastrak.co.za and send your item to: Fastrak , Corner Solomon Mahlangu & Bronkhorstspruit Roads, N4 Gateway Business Park, The Willows 340-Jr, Pretoria, Gauteng, 0081, South Africa.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Fastrak , Corner Solomon Mahlangu & Bronkhorstspruit Roads, N4 Gateway Business Park, The Willows 340-Jr, Pretoria, Gauteng, 0081, South Africa
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
We don’t guarantee that we will receive your returned item.
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