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Payment & Security
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Please note, due to our suppliers closing for the festive season, we will experience delays in fulfilling certain orders until 06/01/2021. Please contact us on 012 803 0333
From the manufacturer
THE PROFESSIONAL STANDARD Stay on top of your game with the flagship HDJ-X10 over-ear headphones. Refined with input from professional DJs to serve you at festivals, clubs and everywhere in between, they’ll change the way you experience music. Producing high-resolution sound ranging from 5 Hz to 40 kHz thanks to a new 50mm driver, they’re ideal for DJ monitoring, delivering clear left and right channel separation as well as greater separation of rich bass tones and crisp mid to high frequencies. Designed to be flexible and wearable for long periods of time, their swivel mechanism allows you to wear them comfortably, whichever way you prefer. The polyurethane leather ear pads and headband cushion are resistant to deterioration thanks to the use of nano coating, so you can easily wipe off sweat and dirt. Don’t worry about bumps and knocks during transport - these DJ headphones can handle severe conditions and heavy use. They’ve even cleared the US Military Standard Shock test* to ensure they withstand whatever the tour throws at you. * MIL-STD-810G
KEY FEATURES HIGH-QUALITY AUDIO DESIGN Never miss a beat as you listen in crisp, high-resolution sound. With superior left and right channel separation and a bass reflex chamber, they’re ideal for professional monitoring. RIGOROUSLY TESTED Even on the road, your headphones will handle severe conditions and heavy use. Durable metal is used in the moving parts, enabling a strong construction that cleared even the US Military Standard Shock test*. * MIL-STD-810G NANO COATING The polyurethane leather ear pads and headband cushion on the HDJ-X10 headphones are resistant to deterioration thanks to the use of nano coating, a world first for DJ headphones, so you can easily wipe off sweat and dirt. COMFORTABLE FIT These headphones are comfortable to use no matter how you wear them. The housing design reduces pressure on your head, while its outside texture enhances grip. To help you find the perfect fit, they also feature a flexible, durable headband and a flexible swivel. SOLID, REFINED DESIGN All the HDJ-X headphones feature a refined look and durable construction. Choose from black or silver versions to complete your desired look. Excellent portability A flat carrying case protects your headphones from any damage on the road and provides room for USB devices and SD cards. Various accessories included The HDJ-X10 headphones come with a detachable 1.2 m coiled cable and a 1.6 m straight cable, plus an L-type mini-jack to prevent accidental disconnection. Replacement parts available Easily renew the detachable cables and ear pads with replacement parts, (sold separately). 2-year warranty Count on long-term, reliable performance from your HDJ-X headphones. A 2-year warranty has got you covered.
Main Features Type Fully-enclosed, dynamic stereo headphones Driver Units 40 mm dynamic type Plug 3.5 mm stereo mini-jack (gold-plated, 2-way, screw-type) Cord 1.2 m coiled cable (3 m extended length) 3 m straight cable What's in the box HRM-5 6.3 mm stereo jack (gold-plated, screw type) Carrying case Specifications Maximum Input Power 1700 mW Output Sound Level 100 dB Frequency Range 5 - 30000 Hz Impedance 32 Ω
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at reception@fastrak.co.za.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at reception@fastrak.co.za and send your item to: Fastrak , Corner Solomon Mahlangu & Bronkhorstspruit Roads, N4 Gateway Business Park, The Willows 340-Jr, Pretoria, Gauteng, 0081, South Africa.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Fastrak , Corner Solomon Mahlangu & Bronkhorstspruit Roads, N4 Gateway Business Park, The Willows 340-Jr, Pretoria, Gauteng, 0081, South Africa
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
We don’t guarantee that we will receive your returned item.
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