Ordered with an account?
Sign in using the email address connected to your purchase, then choose the order you want to track.
Sign in to track an orderOrder support
Track my order
See your order history, fulfilment progress and available delivery tracking in your secure Shopify account.
View my ordersChecked out as a guest?
Open your Fastrak order confirmation email or SMS and select the View your order link. Shopify might ask you to verify the email address or phone number used at checkout.
Contact order supportHow order tracking works
- 1
Open your account or the secure order link in your confirmation message.
- 2
Select the order to view its payment and fulfilment progress.
- 3
When your order ships, use the tracking link supplied for the delivery.
Where can I find my order number?
Your order number appears in the confirmation email or SMS sent after checkout. It usually begins with a hash symbol followed by numbers.