



Description
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Please note, due to our suppliers closing for the festive season, we will experience delays in fulfilling certain orders until 06/01/2021. Please contact us on 012 803 0333
From the manufacturer
Features Ibanez Advantage™ bridge pins These pins really are an advantage over old-fashioned pins. Advantage™ pins are easier to take out and easier to put in than standard pins. A special bulb-shaped end makes the pin easy to grip and also prevents the pin from being pushed in too far. Best of all, with Advantage™ the pin and string stay put.
SPECS body shape Cutaway Dreadnought body top Spruce top back & sides Okoume back & Okoume sides neck PF Nyatoh neck fretboard Laurel fretboard bridge Laurel bridge inlay White dot soundhole rosette Black & White multi tuning machine Chrome Die-cast Tuner nut material Plastic number of frets 20 saddle material Plastic bridge pins Ibanez Advantage™ strings Ibanez IACS6C string gauge .012/.016/.024/.032/.042/.053 string space 11mm factory tuning 1E,2B,3G,4D,5A,6E pickup Ibanez Undersaddle preamp Ibanez AEQ-2T preamp w/Onboard tuner output jack 1/4" output
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at reception@fastrak.co.za.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at reception@fastrak.co.za and send your item to: Fastrak , Corner Solomon Mahlangu & Bronkhorstspruit Roads, N4 Gateway Business Park, The Willows 340-Jr, Pretoria, Gauteng, 0081, South Africa.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Fastrak , Corner Solomon Mahlangu & Bronkhorstspruit Roads, N4 Gateway Business Park, The Willows 340-Jr, Pretoria, Gauteng, 0081, South Africa
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
We don’t guarantee that we will receive your returned item.
Fast delivery in South Africa
Free delivery for orders over R 500.00
Top-notch support
Comprehensive customer suppourt
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